Overview — Why Airport Jobs in Poland Are a Strong Opportunity
The aviation sector in Poland is expanding rapidly with modernisation of major airports, increase in international connectivity, and growth in cargo and ground-handling operations. Warsaw Chopin Airport, Kraków John Paul II International Airport, Gdańsk Lech Wałęsa Airport and Wrocław–Copernicus Airport are hiring roles spanning customer service, ramp & cargo, security screening, airline operations and ground-support equipment. According to salary surveys, an Airport Services Agent in Poland earns on average around PLN 61,840 per year. With strong demand and a European work-environment, these jobs can deliver high EPC (earnings per click) when optimised for aviation-career keywords.
If you’re eager to join the aviation field or shift into a growth-oriented ground-services career, this guide gives you the full breakdown: key roles, requirements, salary charts (in PLN & USD), city-wise hotspots, official employer links, job portals and how to craft your shortlisting CV effectively.
Key Roles & Responsibilities at Airports in Poland
- Passenger Service Agent / Check-in & Boarding: Greeting travellers, using DCS (departure control system), baggage tagging, boarding-gate coordination.
- Baggage Handler / Ramp Agent: Loading/unloading baggage & ULDs, marshalling, belt-loader operations, ensuring turnaround time targets.
- Cargo Warehouse Assistant: Acceptance and build-up of freight, AWB (airway-bill) processing, cold-chain oversight, dangerous-goods documentation.
- Security Screener / Access Control: Screening passengers/cabin-baggage, X-ray machine operation, airside/landside ID checks, FOD patrols.
- Ground Support Equipment (GSE) Technician: Maintenance of tugs, belt loaders, GPU units; servicing air-start units, chargers, follow-me vehicles.
- Operations Coordinator / Airline Ground Ops: Flight-turn coordination, occupancy of stands, gate assignment, passenger flow control.
- Customer Experience / VIP Services: Lounge staff, fast-track desks, PRM assistance, airline premium passengers handling.
- Station/Shift Supervisor: Leading team of agents or ramp staff, meeting KPIs (turnaround times, baggage mishandling rates, customer satisfaction).
Eligibility & Hiring Criteria
| Requirement | Details |
|---|---|
| Education | High School or equivalent for entry passenger/ramp roles; vocational mechanical/trade diploma for GSE Technician; degree preferred for supervisory roles. |
| Experience | 0–2 years for passenger/ramp roles; 1–3 years for cargo/security; 2–5 years for technician/supervisor roles. |
| Language | English essential; Polish language highly desirable; other languages (Arabic, Russian) advantage in cargo/handling roles. |
| Shifts | Roastered duties, nights/weekends common in 24×7 airport operations. |
| Valid Permits | If non-EU, work permit/residence permit; for Polish/EU citizens easier. |
| Physical & Soft Skills | Good fitness for ramp/baggage roles, customer-service orientation, safety mindset, ability to work under pressure. |
Salary Guide & Pay Bands (2025) – Poland
The tables below provide indicative monthly salary ranges in Polish złoty (PLN) and approximate USD equivalents. These include base salary; allowances and overtime may further raise earnings.
| Role | Monthly Salary (PLN) | Approx USD (~1 USD = 4.2 PLN) | Notes |
|---|---|---|---|
| Passenger Service Agent | 4,500 – 6,000 | $1,070 – $1,430 | Entry-level, training provided |
| Baggage Handler / Ramp Agent | 4,800 – 6,500 | $1,140 – $1,550 | Manual handling, rosters |
| Cargo Warehouse Assistant | 5,000 – 7,000 | $1,190 – $1,670 | Freight handling, AWB tasks |
| Security Screener | 5,200 – 7,500 | $1,240 – $1,790 | Certification advantage |
| GSE Technician | 6,000 – 9,000 | $1,430 – $2,140 | Mechanical/electrical trade good |
| Operations Coordinator / Ground Ops | 6,500 – 10,000 | $1,550 – $2,380 | Flight-turn focus |
| Shift Supervisor | 7,000 – 12,000 | $1,670 – $2,860 | Leadership, KPI responsibility |
PLN 4,500 ───────── Entry (Passenger/Ramp) PLN 6,000 ───────── Skilled (Cargo/Security) PLN 9,000 ───────── Technician (GSE) PLN 11,000 ───────── Supervisor / Coordinator PLN 12,000────────+ Senior / Lead Role
Top Hiring Cities & Airport Locations in Poland
Warsaw – Warsaw Chopin Airport (WAW)
The largest airport in Poland and the primary international hub; strong demand in passenger services, ramp/handling, cargo, and premium lounge/PRM services.
Kraków – John Paul II International Airport (KRK)
A major regional hub with international flights and value-carrier operations; good for ramp/handling roles and inbound tourism-driven passenger services.
Gdańsk – Lech Wałęsa Airport (GDN)
Growing connections, cargo operations and handling companies providing ground services; site for ramp, cargo and passenger service roles.
Wrocław – Wrocław–Copernicus Airport (WRO)
Regional service with many short-haul European routes; good opportunities for entry-level passenger service, baggage and ramp duties.
Leading Employers & Career Links in the Polish Aviation Sector
| Company | Role Focus | Career Link |
|---|---|---|
| Polish Aviation Group (PGL) | Airport & airline group (includes LOT, airport ops) | pgl.pl/en/career |
| Welcome Airport Services | Ground handling agent (passenger & cargo) | welcome-as.pl/en/career |
| LOT Polish Airlines | National carrier – customer service & ground roles | lot.com/pl/en/career |
| LS Airport Services | Ramp & cargo handling across Poland | lsairportservices.pl/en/career |
Job Portals & Where to Apply – Poland Aviation Jobs
- AviationJobSearch – Jobs in Poland
- GrabJobs – Airport Jobs Poland
- Indeed Poland – Airport / Ground Handling Jobs
- LinkedIn – Airport Jobs in Poland
Skills That Will Get You Shortlisted Quickly
- Customer Focus: ability to assist passengers, handle stress, manage queues during peak departures.
- Communication: English fluent, Polish good; other languages (Spanish, Arabic, Russian) added advantage.
- Physical Fitness: for ramp/baggage roles – lifting, manual handling, rosters.
- Technical Fundamentals: for GSE/technician roles – mechanical trade, electrical basics, forklift/loader familiarity.
- Certifications: for cargo/security roles – knowledge of IATA DGR, aviation security screening procedure, airside permit safety.
How to Write a Winning CV for Airport Roles
- Start with your target role and highlight relevant experience: “Ramp Agent with 2 years baggage handling, 0 mishandled bags”.
- Include aviation keywords: “Ground Handling Poland”, “Ramp Agent Warsaw”, “Cargo Warehouse Assistant Poland”, “Passenger Service Agent EU”.
- Mention fluent languages: “English (C1), Polish (B2)”.
- For technical roles: “Forklift certified, 12-ton ULD build-up experience, maintenance of belt loaders”.
- Keep CV to one page for entry roles, two pages for supervisor/technician roles.
Frequently Asked Questions (FAQ)
1) What is the average salary for airport ground handling jobs in Poland?
For example, an Airport Services Agent averages around PLN 61,840 per year (~PLN 5,150/month). Ramp/technician roles pay higher as shown in the salary table above.
2) Do I need to speak Polish?
English is required, but knowing Polish greatly improves selection chances especially for passenger-facing roles and local recruiting. Multilingual candidates stand out.
3) Can non-EU candidates apply?
Yes, but you will need appropriate permit or work visa. Many roles prefer EU national or those eligible to work in Poland. Check employer visa policy on the career link.
4) Which cities offer the best jobs?
Warsaw (largest hub), Kraków, Gdańsk and Wrocław are currently the most active. Each has strong volume of passenger flights, cargo operations and handling agent roles.
5) How quickly can I advance to a supervisor role?
With good performance, reliability, KPI achievement and multilingual ability you can progress into Supervisor roles (e.g., 2-3 years). Completion of internal training programs at handling agents like Welcome Airport Services helps.